Return Policy

Last updated: April 2026

At ReliefLab, we want you to be completely satisfied with your purchase. We offer a straightforward 60-day guarantee so you can order with confidence.

60-Day Satisfaction Guarantee

All products come with a 60-day satisfaction guarantee from the date of delivery.

If You Are Not Satisfied

Try Bee Venom Pain Relief Cream for up to 60 days. If it does not work for you, contact us for a full refund of your purchase price. No need to return the product.

How it works:

1. Email us at support@byrelieflab.com within 60 days of receiving your order
2. Include your order number and let us know what did not work for you
3. We process your full refund within 5 to 7 business days
4. Refund issued to your original payment method

No return shipping. No restocking fees. No runaround.

We limit refunds to one per customer.

Defective or Damaged Products

If your product arrives damaged, defective, or is not what you ordered:

1. Contact us within 60 days at support@byrelieflab.com
2. Send a photo or brief description of the issue
3. We confirm your resolution within 24 hours
4. Receive a full refund or free replacement at no cost to you

Refund Details

• Processing time: 5 to 7 business days after your request is approved
• Refund method: Original payment method
• Restocking fee: None

Contact

For all return and refund questions:

• Email: support@byrelieflab.com
• Response time: Within 24 hours on business days

Always include your order number and a brief description of the reason for your request.

Changes to This Policy

ReliefLab reserves the right to modify this return policy. Changes will be published on our website. For existing orders, the policy active at the time of purchase applies.

Questions?

Contact us at support@byrelieflab.com. We are happy to help.